If you're looking for more information about our products, check out the Sustainability and FAQs sections below.
If you're looking for more information about our products, check out the Sustainability and FAQs sections below.
Cardboard: The cardboard is 100% recyclable. Dispose of according to your local recycling program.
Polyfilm: Tear off thin polyfilm layers to separate from the cotton fiber insulation. (Note: Exposing the cotton fibers will speed up decomposition of cotton!) The polyfilm is recyclable (Plastic #4) and can be disposed of according to your local recycling program.
Gelpacks: We encourage you to freeze and reuse.
Insulation Material: The cotton textile fibers are 100% biodegradable. Remove the fibers from polyfilm encasing and toss in trash.
If you still have questions, drop us a line at email@example.com.
We’re working on it, we promise! But for the moment, our online store only offers products by the case because of our current logistics structure. If you’re looking for one bottle only, check our Store Locator to see if your local retailers carry our products.
Contact us by emailing firstname.lastname@example.org or calling 1 (844) 237-4779. Our Customer Care genies are happy to help!
When you’re logged in to your account, your name will appear in the upper right hand corner of your screen. Hover over your name and an options menu will appear. Click on ‘Orders’ to see the status of your orders: processing, shipped, or delivered.
Once your order ships from our warehouse, you will receive an email notification, which includes a package tracking number. Click the tracking number, and it will redirect you to the courier's website where you can keep track of your order.
After you’ve made a purchase, we'll send you two emails. First, your 'Order Confirmation' email will be sent within minutes of placing the order to let you know that our system has accepted your order.
As soon as your order is on its way, you will receive a 'Shipping Confirmation' email with all the necessary tracking information along with an estimated time of arrival. Depending on the shipping option you choose, it may take a few days to receive this email. If it's been a few weeks and you haven't received your order OR this email, please contact us and we'll look into the issue for you.
Califia quickly processes orders, so whether your order can be cancelled will depend on the stage of processing your order is in. Please immediately email us at email@example.com or click ‘Contact Us’ on our website. We will try our best to cancel your shipment for you, but if your order is already in processing at the warehouse, it unfortunately can no longer be cancelled.
We are happy to ship to street addresses within the United States. Shipping is a flat rate of $6.00 (including subscriptions). Currently, we do not ship outside of the continental United States, including to FPOs, APOs, P.O. Boxes, Alaska, Puerto Rico or Hawaii.
Orders are processed at our warehouse Monday through Friday. Processing generally takes a day; once your order has shipped from the warehouse, please allow 3-6 business days for your refreshing Califia to arrive at your door.
Package tracking numbers are available via your shipping confirmation email, or by logging in and checking the status of your order. Please allow at least 24 hours after placing your order before calling our Customer Care Team to check on your order tracking, as the tracking information may not be available from our shippers before that time.
Unfortunately, we don't accept returns of product or do exchanges of product. If your order was damaged in transit, or if you've received the wrong order, please reach out to our Customer Care team immediately, by emailing firstname.lastname@example.org or calling 1 (844) 237-4779, and we will either send you a replacement or offer you an equal exchange credit.
If you believe there is a quality issue with your product, please take note of the Expiration Date and the Lot Code (a series of numbers with a timecode that is printed near the Expiration Date), so that we can trace the specific batch of product you have received. These inquiries will be handled on a case by case basis.
If you ordered a Califia product in a carton, don’t worry — it’s shelf-stable and does not need to be refrigerated until opened. If you ordered a Califia product in a bottle, it should have arrived with frozen gel packs to keep the product cool. If your shipment did not have these gel packs, please contact email@example.com.
To cancel your subscription, log in to your account using your account information. Hover over your name, click on ‘Orders,’ scroll down to ‘Subscriptions’ and click the one you want to cancel. To the far right, you'll see a box that says ‘Summary.’ In that box, click ‘Cancel Subscription.’
If you have any trouble canceling your subscription, give us a holler at firstname.lastname@example.org and we'll be glad to help!
We believe that the impact of our business is a lot bigger than how many bottles we sell. We want to build the food and beverage company of the future, and sustainability is at the heart of our values and guides us in our plant-powered innovation. The environmental impact of meat and dairy consumption makes it more important than ever to find plant-based solutions for our diets. We endeavor to make plant-based foods that are delicious and easily accessible so that choosing health and caring for the environment is available to everyone and doesn’t mean compromising on taste.
Sustainability has been a core value of ours ever since we started, and we’re beyond excited to announce that we’re embarking on a range of initiatives to improve our environmental footprint. From improving our packaging materials to using renewable energy, from recycling our process-water to local agriculture and developing Direct Trade relationships with our producer partners, we’re putting together a comprehensive program that will also include new ways to communicate our goals and progress. We invite you to join us on this journey toward a sustainable, plant-powered future.
One of our core aspirations of sustainability is to improve value for our farmer-partners through direct-sourcing partnerships. By shortening the supply chain, we can assure we bring you the highest quality ingredients while ensuring that the stewards of our land benefit from our business. We’re embarking on a journey to develop a robust Direct Trade coffee sourcing program. In 2018, all of Califia’s Cold Brew Coffee will be sourced directly from farmer-partners in Central and South America, and from the Yirgacheffe region of Ethiopia.
When it comes to our plant milks, we work primarily with one almond grower-processor that is led by a 3rd generation family operation. They use only the most technologically-progressive irrigation practices and manage their own beehives to assure that these important pollinators thrive. More than 80% of the almonds we buy are grown and processed within a 20 mile radius of our bottling facility.
Califia Farms began as a juice company, pressing the bounty of the Cuties Lil’ Zipper tangerines into refreshing quenchers. We were founded with the intention of making good use of blemished, perfectly-imperfect fruit that couldn’t be sold for fresh eating, thereby reducing food waste — a contributor to climate change. Although our product line has since grown to include more than just juices, we remain just as committed as ever to bringing you high quality citrus — packed with sunshine — in a variety of fresh flavor combos.
Our goal is to transition to 100% renewable power by 2020. To get there, we’re finding innovative ways to reduce our energy needs while also boosting our production of renewable energy. We’ve managed to cut the amount of energy needed to produce one bottle of our Almondmilk by 23% between 2016 and 2017. Next year, we’ll be installing a massive solar array at our manufacturing plant to harness the power of the California sunshine. We’re also in the midst of a year-long energy efficiency study that will guide further improvements.
We use cool technology to lower our carbon footprint throughout our energy-efficient distribution center:
We all know H20 is a precious resource, especially in our home state of California.
Califia Farms Supports Water-Friendly Farmers
Califia Farms is Increasing Water Efficiency
All of our products are brought to you in recyclable packaging— whether that is plastic bottles, cartons, glass or aluminum bottles. Both the label sleeves on bottles as well as the plastic caps are recyclable. Please note: removing the label allows for better color sorting and assures greater value of the materials. If you can spare the extra ten seconds, rip off the label for the planet! It’s important to check to assure the right facilities exist in your community. Please visit RecycleCartons.com or check with your local recycling program.
For our e-commerce site, all refrigerated product is shipped to consumers in a foam-free packaging alternative to styrofoam. We use an estimated 75% recycled content in all our corrugated cardboard for shipping. Right now, we’re working on ways to reduce the environmental impact of our packaging even further by including recycled materials in our packaging.
We are proud to be founding members of the Plant Based Foods Association, a trade organization formed with the following mission: to ensure a fair and competitive marketplace for businesses selling plant-based foods intended to replace animal products such as meats, dairy, and eggs, by promoting policies and practices that improve conditions in the plant-based foods industry, and educating consumers about the benefits of plant-based foods.
If you're looking for our products, please check out http://www.califiafarms.com/store-locator to find Califia near you! You can filter your search to produce results for the specific product you are looking for by selecting the product image from the menu below the zip code field.
If you can't find Califia Farms in store, we want to hear from you. Please use our request portal, requestcalifiafarms.com, to ask your local store to carry our products. Or if you prefer to have them delivered to your doorstep, shop direct from www.califiafarms.com.
Send us an email at email@example.com and let us know the distributors from which you order.
The MCT oil we use originates from coconut and/or palm oils. Our supplier is part of the GreenPalm program and purchases GreenPalm certificates to promote increased availability of Certified Sustainable Palm Oil. GreenPalm is a means to directly support certified sustainable growers so that sustainable palm oil can become more available.
Quality goes hand-in-hand with careful sourcing and sustainable farming. That’s why we’re embarking on a journey to encourage sustainable growing practices by our farmer-partners and offer premium pricing — or, in other words, fair and honest pricing — which benefits the farmer and our planet. There are many important services throughout the supply chain, but none more important than the farmer. Direct Trade means setting the price directly with the farmer, not through a broker. By shortening the distance between ourselves and the farmers, we can more effectively bring the highest quality ingredients while ensuring the stewards of our land benefit from our business.
We’re embarking on a journey to develop a robust Direct Trade coffee sourcing program. By 2018, all the coffee in our Cold Brews will be sourced directly from farmers in Central and South America, and from the Yirgacheffe region of Ethiopia.